Refund policy

Refund Policy
Last updated: October 26, 2026

Thank you for shopping at buycalminity.com. Every Calminity Bio-Healing Frequency Generator ordered from our store comes with a 60-Day Money Back Guarantee and a 1-Year Warranty. Below you'll find everything you need to know about returns, refunds, replacements and cancellations.

60-Day Money Back Guarantee
You have 60 days from the date your order is delivered to try your device. If it isn't right for you, for any reason, send it back and we'll refund the full product price. No questions asked.
Tip: The best results come from regular use, so we suggest using your device every day for 3–4 weeks before you decide.

Return Requirements
Your return is eligible when:
- You contact us within 60 days of delivery
- The order was placed on buycalminity.com
- You send back the device with every physical item from your kit (earphones, carrying case, cables and printed guide)
- Nothing has been damaged by misuse, an accident, or unauthorized repair or modification
We accept used devices, and you don't need the original box. Just pack everything carefully so it arrives in one piece.
Digital bonuses such as the eBook and PDF guide are non-returnable, but we won't subtract their value from your refund.

Starting a Return
1. Email houssem@larkspiremarketinggroup.com with your order number and the email address on your order.
2. We'll send you return instructions and the shipping address.
3. Ship your return within 14 days of getting our instructions. We suggest a tracked service, as we can't be held responsible for packages lost on the way back to us.
Always contact us before sending anything back. Returns that weren't approved, or that are sent to the wrong address, can't be processed.

Return Shipping
The customer pays for return shipping. If your item arrived damaged, defective or incorrect, we'll pay for it instead.

Refund Timing
Once your return reaches us and passes inspection, we'll email you and refund your original payment method within 5 business days. Your bank or card issuer may need another 5–10 business days to show it on your statement. If it still hasn't appeared after that, check with your bank first, then email us and we'll sort it out.

Damaged, Defective or Incorrect Orders
If something arrives damaged, doesn't work, or isn't what you ordered, email us within 14 days of delivery. Include your order number and a photo or short video showing the problem, and choose either a free replacement or a full refund.

1-Year Warranty
For 1 year after delivery, if your device stops working under normal use, we'll replace it at no cost. Email us your order number with a short description or video of the issue. If we need the faulty unit back, we'll pay the shipping.
The warranty doesn't cover damage from accidents, water, misuse, or unauthorized repairs or modifications.

Cancelling an Order
We usually ship within 24–48 hours on business days, so email us as soon as possible if you want to cancel. If your order hasn't shipped, we'll cancel it and give you a full refund. If it's already on its way, you can still return it under our 60-Day Money Back Guarantee.

Orders From Other Sellers
Genuine Calminity products are sold only at buycalminity.com. Purchases made through any other website or seller aren't covered by this policy, our warranty, or our customer support.

Contact Us
Having an issue? Please reach out to us before filing a dispute or chargeback with your bank. Most problems can be fixed quickly by email.
Email: houssem@larkspiremarketinggroup.com
Website: getcalminity.com

Nothing in this policy limits any rights you have under the consumer protection laws of your country or state.